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Solutions

Communications & CX for Multi-Location Companies

Give every location, employee, and customer a modern communications experience: cloud phones, video, messaging, and an intelligent contact center, on one platform.

✓ No cost to you✓ Vendor-neutral since 2001✓ One point of contact
What we source and manage

Capabilities

Unified Communications as a Service (UCaaS)

Cloud phone systems with video, messaging, and mobile apps that replace aging on-premises systems.

Contact Center as a Service (CCaaS)

Omnichannel voice, chat, text, and email routing with reporting and quality management.

AI-Assisted Customer Experience (CX)

Virtual agents, call transcription, sentiment analysis, and agent assist powered by artificial intelligence.

Session Initiation Protocol (SIP) Trunking

Cost-effective voice connectivity for existing phone systems.

Microsoft Teams Calling

Direct routing and operator connect to turn Teams into your phone system.

Conferencing & Collaboration

Video meeting rooms and collaboration tools.

POTS Line Replacement

Modern replacements for legacy copper lines used by alarms, elevators, and fax.

Business Mobility

Carrier plan analysis, device procurement, and mobile device management.

Total Cost of Ownership Analysis

Side-by-side cost comparisons before you switch.

Outcomes

What multi-site organizations get

  • One phone and contact center platform for every location
  • Better customer experience with fewer missed calls
  • Lower costs as legacy lines are retired
  • Insight into call volume and agent performance

Providers we compare on your behalf

AT&T
Comcast Business
Lumen
Verizon Business
Spectrum Business
Spectrotel
Microsoft Azure & Teams
Zoom
RingCentral
Amazon Web Services
Cisco Meraki
Fortinet
Palo Alto Networks
Zscaler

Trademarks belong to their respective owners. Shown to illustrate the range of providers we compare; not an endorsement.

See our full provider portfolio →

Explore other solutions

Quick quote

Get a side-by-side quote

Tell us a little about your locations and we will come back with options from several providers, usually within two business days. No cost and no obligation.

Services of interest

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Find out what your locations are really costing you.

A no-cost technology and spend assessment across connectivity, security, cloud, and communications. One conversation, every provider on the table.

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